Privacy and Collaboration Policy

Protecting your privacy is paramount to Shanti Bodywork and we have implemented procedures to safeguard your information included in our files. Computerized files can only be accessed with a password, and all paperwork is kept in a locked filing cabinet.

We are happy to collaborate with other health professionals, such as chiropractors, physical therapists, and acupuncturists, regarding your treatment plan if you desire…we love being part of your “wellness team”! In order to do so, express and specific permission to discuss your treatment is required. We take your privacy and confidentiality VERY seriously and follow all HIPPA Guidelines at our studio.

Cancellation & Lateness Policy

Shanti Bodywork understands that everyone’s lives are busy. In order to accommodate all of our clients, 24-hour advance notice (978) 882-1602 is required when canceling an appointment. Cancellations without 24-hour notice will result in a full charge for your session, as this time has been set aside specifically for you. Please arrive on time for your appointment. If you arrive late, your session may be shortened in order to ensure those appointments following yours begin on time. Full payment for your session will be expected. We thank you for your understanding of this policy!

Sick Policy

In an effort to maintain a healthy environment, I ask that if you are sick (which includes a cold, a fever, the flu, etc.) or have the onset of symptoms of an illness that you reschedule your appointment. If you arrive for your appointment with symptoms of an illness, you will be asked to reschedule your appointment. This is for your well being as well as the health of me, your therapist, and your fellow clients.

Receiving a massage when you are sick is not advised. While in the early and acute stages of a cold, the flu or other illness, a massage can accelerate the onset of the infection and intensify its severity (via additional circulation of blood & lymph). If you get a massage after the infection has peaked, you may experience a relapse of symptoms and feel sick again. Please wait until you have been well for at least 2 full days before getting your massage. If you do need to cancel your appointment, please contact me (978) 882-1602 as soon as possible and I will be happy to reschedule your appointment for a time when you are feeling better.

If illness comes on suddenly and you are not able to adhere to Shanti’s 24-hour Cancellation Policy, please contact me immediately; I’d much rather let you heal and keep everyone healthy. I have many prenatal clients and immune-challenged clients – as well as many medical professionals and teachers! – so let’s all take care of each other! If you are questioning how you feel, please check in with me (978) 882-1602.

Thank you, and I look forward to seeing your happy, healthy self!

Inclusion Policy

Shanti Bodywork wants you to know that they are committed to creating a safe, welcoming space for all clients, regardless of sexual orientation, gender identity or expression, ethnicity, religion, size, age or physical limitations. We strive to create a practice grounded in support, equality and respect.

Causes for Termination

Massages at Shanti Bodywork will be terminated for the following reasons. Full payment will be expected.

• Massage will be terminated immediately if a client makes any sexual advances or requests. Even questionable sexual discussion can be cause for termination. Massage therapy is therapeutic in nature and in no way sexual.
• A session will not be conducted if the client is intoxicated, using drugs or threatening our safety, the safety of others in the building or themselves.